Privacy Policy – CountryMoos

Last updated: February 21, 2026

At CountryMoos, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, use our services, or contact us. It also outlines your privacy rights under the UK GDPR, EU data protection laws, the California Consumer Privacy Act (CCPA), the Australian Privacy Act 1988, and the New Zealand Privacy Act 2020.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a) Personal Information You Provide

We may collect information you provide directly, including:

• Full name

• Email address

• Phone number

• Postal address (for shipping or billing purposes)

• Date of birth (if provided for promotions or age verification)

• Account details, if you register on our site

• Payment information when you make purchases

• Any other information you choose to share with us

b) Information Collected Automatically

We may collect information automatically when you interact with our website or services, including:

• Device information (mobile, tablet, desktop)

• Browser type and version

• IP address and general location data

• Pages visited, time spent, and clicks

• Mobile device identifiers and operating system

• Interaction with emails or marketing campaigns

c) Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze traffic, and provide personalized content.

Types of cookies we use:

• Necessary cookies: Required for site functionality

• Functional cookies: Remember preferences like login or language

• Analytics cookies: Understand how the site is used

• Marketing cookies: Personalize promotions and campaigns

You can manage or disable cookies in your browser settings. For more information, see our Cookie Policy.

2. How We Use Your Information

We may use your information to:

• Provide and maintain our services

• Process purchases and manage your account

• Respond to enquiries and service requests

• Send marketing communications if you have consented

• Analyze website usage and improve performance

• Comply with legal obligations and protect our rights

Marketing consent: You may withdraw consent at any time via the unsubscribe link in emails or by contacting us directly.

3. How We Share Your Information

We may share your information with:

• Service providers: For website operation, payment processing, or support

• Affiliates and business partners: To offer products or services you may be interested in

• Legal or regulatory authorities: When required by law

• Business transfers: If the company is sold, merged, or restructured

We do not sell personal information of minors under 16.

4. International Transfers

Your information may be stored or processed outside the UK, EU, USA, Australia, or New Zealand. We ensure all transfers comply with applicable data protection laws and use appropriate safeguards.

5. Your Privacy Rights

a) UK/EU Users

You have the right to:

• Access your personal data

• Correct or delete your data

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

b) California Residents (CCPA)

California residents may:

• Know what personal information we collect and how it is used

• Request deletion of personal information

• Opt out of the sale of personal information

• Not face discrimination for exercising these rights

c) Australian & New Zealand Users

You have the right to access, correct, and request deletion of personal information we hold about you, and to lodge complaints with the relevant privacy authority.

To exercise your rights, contact us:
Email: info@countrymoos.co.uk
Website: www.countrymoos.co.uk

6. Data Retention

We retain personal information only as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

Usage data may be retained for internal analysis to improve our services.

7. Security

We use commercially reasonable measures to protect your data. However, no online system is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us for removal.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the “Last Updated” date revised. Please review this page regularly.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data:

Email: info@countrymoos.co.uk
Website: www.countrymoos.co.uk

This version includes:

• Collection of phone numbers, postal addresses, date of birth, and mobile device info

• EU/UK GDPR rights

• US (CCPA) rights

• Australian & New Zealand privacy law coverage

• Cookies and tracking

• Marketing consent & withdrawal

• Children’s privacy